Management of Risks
The table below comprises the three areas under which we identify, assess and manage risk. Examples of issues dealt with under each heading are provided.
Risk |
Identification |
Assessment |
Management |
Competence risk
Risk of poor performance of contractors
Risk of poor performance of Account Managers |
Feedback loop starting at early stage of appointment
Regular feedback loop starting at early stage of appointment |
Hard and soft performance criteria analysis
Analysis of performance against KPI’s covering candidate availability, delivery, performance and |
Pooling and retained replacements that may be sent at 1 day notice.
Removal of contractors from retained pool for negative feedback
Full indemnity insurance.
Weekly reporting to head of recruitment team and MD. Monthly client meetings for 1st 6 months of contract and quarterly thereafter |
Operational risk
Inefficient work flow management putting supply to contracts at risk. |
Work flow management reports analysed daily.
Contractor availability monitored daily |
Managers obliged to report to MD on variances in work flow KPI’s.
Availability statistics evaluated against demand flow by MD.
|
MD signs off resolution plan of each manager with unacceptable variance.
Investment made in to retained contractors in case of over demand. |
Business risks
Risk of financial health of the business and cash flow planning impacting provision of temporary staff. |
FD is ex Top 10 accountancy experienced who continually assesses financial health. |
FD manages works with finance managers to maintain cash flow projection model to assess funds in businesses and funding requirements. |
FD arranges financing if cash flow projections and immediate contract awards necessitate. |
Last edited: 14th September 2015
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